FAQ

FAQ for RoyalGiver

What is RoyalGiver?

RoyalGiver is a unique brand that offers clothing and accessories adorned with biblical texts for inspiration and faith.

Where is RoyalGiver based?

We are based in the Netherlands, serving customers both locally and internationally.

Do you ship internationally?

Yes, we offer international shipping. Rates and delivery times may vary depending on the destination.

What materials are used in your products?

Our products are made from high-quality materials, ensuring durability and comfort. Specific material details can be found on each product page.

How do I determine my size?

We have a sizing chart available on our website. It's recommended to compare your measurements to ensure the best fit.

Can I return or exchange an item?

Yes, customers have the right to return or exchange products within 14 days of receipt. Please refer to our return policy for more details.

How can I track my order?

Once your order is shipped, you'll receive a tracking number via email to monitor your package's progress.

Are the biblical texts available in different languages?

Currently, our products feature texts in English, but we're exploring options to expand to other languages.

Do you offer gift wrapping?

Yes, we offer a gift wrapping option at checkout for a small additional fee.

Can I customize a product with a specific biblical text?

We are looking into offering customization options in the future. Stay tuned for updates!

How do I care for my RoyalGiver clothing?

Care instructions are provided on the label of each garment. Generally, we recommend gentle washing and line drying.

What payment methods do you accept?

We accept major credit cards, PayPal, IDEAL and bank transfers.

Is my payment information secure?

Absolutely. We prioritize your security and utilize advanced encryption methods to protect your data.

Do you have a physical store?

Currently, we operate primarily online, but we're considering physical locations in the future.

Are there any promotions or discounts available?

We occasionally offer promotions and discounts. Subscribe to our newsletter to stay updated!

Can I bulk order for events or groups?

Yes, we offer special pricing for bulk orders. Please contact our customer service for details.

What's the inspiration behind RoyalGiver?

At RoyalGiver, we believe in merging fashion with faith, enabling individuals to express and share their spirituality with the world.

How long does delivery usually take?

Domestic orders typically take 2-5 business days, while international orders might take 7-21 business days, depending on the destination.

How do I contact customer service?

You can reach out to our customer service team via email or the contact form on our website.

Do you offer a warranty on your products?

Yes, all our products come with a standard warranty against manufacturing defects. Refer to our warranty policy for more details.